Privacy Policy

1. Introduction

OSSAWA Solutions (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software services (“Services”).

2. Information We Collect

We may collect:

- Personal Information: name, email, phone number, billing info.

- Business Data: client feedback, reviews, brand/product information you provide.

- Usage Data: device type, IP address, browser type, activity logs.

- Cookies & Tracking: to improve site functionality and analytics (in compliance with ePrivacy).

3. How We Use Information

Provide and improve Services.

Manage accounts and billing.

Send communications (opt-in marketing, product updates).

Comply with legal obligations.

We do not sell personal data.

4. Legal Basis for Processing (GDPR)

We process your data based on:

- Consent (e.g., marketing emails).

- Contract (to deliver Services).

- Legal Obligation (compliance, taxes).

- Legitimate Interest (product improvements, fraud prevention).

5. Data Subject Rights (GDPR, CPRA, PIPEDA)

You have the right to:

- Access, correct, or delete personal data.

- Opt out of data sharing/sale (CCPA/CPRA).

- Withdraw consent at any time.

- Port your data (GDPR, PIPEDA).

- Requests: [email protected]

6. Data Retention

- We retain data only as long as necessary to fulfill the purposes outlined or as required by law.

7. Data Sharing

We may share limited data with:

- Service providers (hosting, payment processors, CRM).

- Authorities, if legally required.
- All partners are GDPR-compliant.

8. International Transfers

If you access our Services outside the U.S., your data may be transferred internationally. Safeguards (e.g., Standard Contractual Clauses) are used.

9. Security

We use industry-standard measures (encryption, secure storage, access control) to protect your data.

10. Children’s Privacy

Our Services are not directed at individuals under 16.

11. Updates

We may update this Privacy Policy. Changes will be posted with an updated “Last Revised” date.

12. Contact Us

If you have questions: [email protected]